Answering the phone

Paul is calling to cancel a previous appointment.

Каграманян Дмитрий

Каграманян Дмитрий (26)

Каграманян Дмитрий
I speak:
Russian
I learn:
English, French
Busuu berries :
74770

Secretary: This is Anna speaking, can I help you?
Каграманян Дмитрий: Hello, may I speak with Mr. Jones?
Secretary: May I ask who I am speaking with?
Каграманян Дмитрий: This is Paul Brown from BlueCorp.
Secretary: Please hold while I transfer your call.
Каграманян Дмитрий: Certainly, thank you.

divna.andrijanic

divna.andrijanic (74)

divna.andrijanic
I speak:
English, Serbian
I learn:
English
Busuu berries :
5315

Good morning.

Good morning. This is Ana calling. Can I help you?

I am Can I speak to Mr. Jones, please?

Can you tell me your name, please?

This is Paul Brown from BlueCorp.

Hold the line while I transfer your call, please.

Certainly, thank you.

divna.andrijanic

divna.andrijanic (74)

divna.andrijanic
I speak:
English, Serbian
I learn:
English
Busuu berries :
5315

Delete "I am" in the third line.