Dealing with complaints

Laura is calling customer service about a problem she is facing with her new computer.

serg59.

serg59.

serg59.
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Customer Service: Customer service, this is Alex speaking what can I do for you?
serg59.: Hello Alex, I just bought my new computer but it does not seem to turn on.
Customer Service: I am sorry to hear that. Obviously there is a problem. Could you please give me more details?
serg59.: Well, it just shut down and I cannot turn it on again, I would like a refund. This is unacceptable!
Customer Service: I understand your situation. Your computer is still covered by the warranty. If you can just bring it back, we can either exchange or fix it.
serg59.: I will bring it tomorrow. Thank you for your help.

Openwater

Openwater (53)

Openwater
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Well done, no cheeky comments

kwesiquest

kwesiquest (27)

kwesiquest
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Good

serg59.

serg59.

serg59.
I speak:
Russian
I learn:
English
Busuu berries :
651

Спасибо за оценку! :-))