Dealing with communication problems

John wanted to speak with Mr. Brown but wasn’t transferred to the right office.

ricarossi

ricarossi (50)

ricarossi
I speak:
English, Spanish, Portuguese
I learn:
Italian
Busuu berries :
3560

ricarossi: Hello, I would like to speak with someone in the marketing department, please.
Secretary: Good morning, I am afraid I didn’t hear that, could you repeat please?
ricarossi: I would like to speak with someone in the marketing department, please.
Secretary: I am sorry but you were transferred to the wrong department.
ricarossi: Could you be so kind as to transfer me again?
Secretary: Certainly, but could you give me your name, company name and tell me the reason you are calling, please?