Thomas: Please help me! Hurry, she might fall or get injured. What should I do?
simone_59: Please sir, stay calm. Listen carefully and do exactly as I say.
Thomas: She is dangerously getting closer to the edge, she might jump!
simone_59: The ambulance and the firefighters are on their way. Just stay calm and keep talking to your wife.
Thomas: My wife? What are you talking about? It is my beloved cat Flor!
simone_59: In that case, I will cancel the ambulance!